Last Update: 07/06/2023

Oligate Tech Limited ("Oligate," "we," "us," or "our") presents this Privacy Policy ("Policy") to outline how we collect, store, use, and handle information and data, including personal information, provided by our users ("users" or "you") or collected by us in connection with the Oligate website at https://oligatetech.com/ and any Oligate game available on a mobile platform (each referred to as a "Service," collectively referred to as the "Services"). Please note that this Policy applies solely to information and data collected or received by Oligate through your use of the Services. Oligate assumes no responsibility for the actions of unrelated individuals or third-party companies, the content of their websites, the usage of information or data provided by you to them, or any products or services they may offer. Inclusion of any links to such sites does not imply our sponsorship or affiliation with those individuals or companies.

1. Information and Data We Collect from You

When you utilize our Services, you may provide us with your contact details directly on our website, typically including your name and email address. Additionally, we collect certain information and data, such as your application usage, access details, session durations, and in-app purchases. This may include your unique device ID, hardware type, OS version, device name, name and email address (if connected to Facebook or Google+), cover photos, and general location (based on your IP address). To track your usage of our Service, we generate a unique user ID that is linked to your profile information. Through our mobile applications, we may occasionally send you push notifications for game updates, high scores, and other service-related notifications. If you prefer not to receive these communications, you can opt-out by adjusting your device settings. We also gather non-personal information about you, such as your operating system type and version, as well as the date and time of your Service visit.

2. How We Use Your Information

Oligate’s primary goals in using information are to provide Services to you, troubleshoot, improve, and optimize our Services, contact you, conduct research, and create reports for internal use. We use information collected through our Service for purposes described in this Policy or disclosed to you in connection with our Service. For example, we may use your information to:

  • Operate and improve our Services.
  • Understand you and your preferences to enhance your experience and enjoyment using our Services.
  • Respond to your comments and questions and provide customer service.
  • Provide and deliver products and services you request.
  • Deliver advertising, marketing, and promotional information to you.
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • Communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by Oligate and our selected partners.
  • Enable you to communicate with other users.
  • Link or combine it with other information we get from third parties to help understand your preferences and provide you with better services.

3. Use of Your Information by Others

Third Party Services: Our Services may contain third-party tracking, data collection, and analytics tools from service providers such as Adjust and Game Analytics. These third parties may use cookies, APIs, and SDKs in our Services to collect and analyze user and device-related data on our behalf. They may have access to data such as your device identifier, geo-location information, IP address, application usage, access and session times, and interactions with advertising. They provide their services to enable functions like delivering advertising. We encourage you to review the privacy policies of our service providers for more information on their data collection and use practices.

Advertising: If we display advertising in our Services, advertising networks of our affiliates and partner networks may collect information about your mobile device to serve targeted ads to you. The collected information may include device make, model, operating system, screen size and orientation, audio volume, battery information, carrier, mobile application properties, country, time zone, locale settings, network connection type and speed, IP address, internet browser user-agent, and identifier for advertisers (IDFA). The privacy policies of our advertising partners may provide additional information on their data collection and use practices. To learn more about interest-based advertising and opt-out options, you can visit www.aboutads.info/choices or www.youronlinechoices.eu (for individuals in the EU). The Digital Advertising Alliance (DAA) provides the AppChoices app for opting out of interest-based advertising in mobile apps. You can download the AppChoices app for iOS (AppChoices iOS), Android (AppChoices Android), and Amazon (AppChoices Amazon). You can also adjust your mobile device settings to limit data collection by third parties. Please note that opting out may not eliminate all advertising and it may still appear, albeit less relevant to your interests. If you change your browser, erase cookies, or use a different mobile device, you may need to renew your opt-out choices.

4. How We May Disclose Your Information to Third Parties

Oligate does not share your personal information except as approved by you or as described herein. We may share information we collect or derive with third parties for the following purposes:

  • With service providers that perform services on our behalf, including the ones referenced above under "Third Party Services."
  • With our affiliates.
  • For analytics and research purposes.
  • In response to subpoenas, court orders, or other legal processes.
  • To protect our or a third party's legal rights, investigate fraud, or defend against a legal claim.
  • As part of a business transfer such as a merger, acquisition, or bankruptcy.
  • We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.
  • We may use analytics services provided by third parties, including Google Analytics, Facebook Analytics, and GameAnalytics.

These service providers may use cookies to collect information about your online activities across this and other sites over time for non-advertising purposes. To learn more about how these services collect and process data and the choices that are offered to you to control these activities, you may visit the following links:

5. Specific Provisions for EU Individuals

Accessing and Correcting Your Personal Information. At any time, you may contact Oligate at the address provided in the "Contact Oligate" section herein and request to access the personal data that Oligate holds about you. Oligate may need to ask you to provide certain information to verify your identity. If you find that the information on your account is inaccurate, incomplete, or outdated, please provide Oligate with the necessary information to correct it.

Withdrawing Your Consent. If you would like to withdraw your consent to the processing of your personal data, please contact us. Please note that exercising this right will not affect the lawfulness of processing based on consent before withdrawal.

Erasing or Restricting Access to Your Information. You may request the deletion or restriction of access to your personal data. Oligate may postpone or deny your request if your personal data is currently being used to provide services or for other legitimate purposes. In such cases, we will inform you if we are unable to fulfill your request and provide the reasons for it.

Transferring Your Personal Data (Right to Data Portability). You have the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format. You also have the right to transmit that data to another party of your choice, where technically feasible. However, this right does not apply if it would adversely affect the rights and freedoms of others.

Right to Make Complaint: If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work, or the place of the alleged infringement. If you have any concerns about the way we process your personal data, you are welcome to contact our data protection officer at team@oligatetech.com or write to us at RM 1307, 13/F., KENBO COMMERCIAL BUILDING, 335-339 QUEEN'S ROAD WEST, HONG KONG. We will investigate your request and make good faith efforts to resolve any concerns you may have.

Security Safeguards. Oligate takes reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration by third parties. However, while we make efforts to store the collected information in a secure operating environment, we cannot guarantee the absolute security of your data during transmission or storage. We do not warrant or represent that your information will be protected against loss, misuse, or alteration by third parties. Please note that no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention. Oligate retains your personal data for as long as necessary to provide you with the services unless required by law to delete it or if Oligate accepts your request for deletion. We may also retain and use your personal data as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Our Policy Regarding Children. We do not knowingly collect or solicit personal data from anyone under the age of 16 or knowingly allow such individuals to use our services. If you are under 16, please do not provide any personal data about yourself, including your name, address, telephone number, or email address. No one under the age of 16 may provide any personal data. If we become aware that we have collected personal data from a child under the age of 16, we will promptly delete that information. If you believe that we might have any information from or about a child under the age of 16, please contact us.

Transfer of Personal Data Outside Your Country. We may transfer the information we collect about you to affiliated entities or other third parties located in countries or jurisdictions outside your own. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction. We take steps to ensure that adequate safeguards are in place to enable the transfer of information to the U.S. and the use and disclosure of information about you, including personal data, as described in this Policy.

Lawful Basis for Processing. We process your personal data when necessary for the performance of a contract to which you are a party, such as providing the services to you. We may also process your personal data to respond to your inquiries, comply with legal requirements, protect your interests or the interests of a third party, prevent fraud, improve our network and services, and market our services to advertisers and publishers. If processing personal data is necessary and there is no other lawful basis, we generally ensure that consent has been obtained from you. You have the right to withdraw your consent to the processing of personal data at any time. For questions about data processing, please contact our Data Protection Officer. Visit the "Contact Oligate" section below for contact information.

Changes to This Policy. We may update this Policy to reflect changes in our data and information privacy practices. If there are any material changes, we will notify you prior to the change becoming effective. We encourage you to periodically review this Policy for the latest information on our privacy practices. Please note that if Oligate needs to adapt the policy to legal requirements, the new policy will become effective immediately or as required.

6. Privacy Shield Framework

Oligate transfers certain personal data to the U.S. and participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. Oligate is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework's applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce's Privacy Shield List, available at: Privacy Shield List.

Oligate is responsible for the processing of personal data it receives under the Privacy Shield Framework and subsequently transfers to a third party acting as an agent on its behalf. Oligate complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Oligate is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Oligate may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In compliance with the Privacy Shield Principles, Oligate commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact us at: legal@oligatetech.com. We will attempt to answer your questions and satisfy your concerns in a timely and complete manner.

7. Oligate's Data Protection Officer

If you need to contact Oligate's Data Protection Officer, you can reach them at team@oligatetech.com or at RM 1307, 13/F., KENBO COMMERCIAL BUILDING, 335-339 QUEEN'S ROAD WEST, HONG KONG.